Warranty & Policies
Manufacturer Three Year Limited Warranty
Subject to limitations hereinafter set forth, ShieldMark Inc warrants that all ShieldMark products sold to purchaser hereunder will be free of defects in workmanship and materials. In consideration of the express warranty and other items herein contained, purchaser agrees that ShieldMark Inc’s liability to purchaser on any claim, whether tort, contract, warranty, or otherwise, shall in no event exceed the purchase price hereunder. In no event shall ShieldMark, Inc be liable for incidental or consequential damages of any kind or nature whatsoever. ShieldMark warranties Mighty Line and Mighty Glow floor tapes will remain adhered to the floor for a period of 3 years provided that our floor tape is properly applied to a clean, warm (above 50degrees Fahrenheit), dry and smooth floor surface. Dragging or pushing skids over the top of Mighty Line or Mighty Glow floor tape will nullify the above warranty. In the event Mighty Line or Mighty Glow tape does not remain adhered to the floor for a period of 3 years, and the above application conditions have been met, and the floor tape removal was not caused by dragging or pulling of skids across the Mighty Line or Mighty Glow floor tape, ShieldMark Inc. will replace the non-conforming tape free of charge.
If you would like to return items that have been ordered please email firstname.lastname@example.org to discuss and to obtain approval.
In the event of a returned item (once approved), please include a signed letter stating the reason for your return and the original receipt and order number. Customer will be paying for shipping on the returned items.
We will not accept returns past 15 days of delivery. The items have to be in an unused condition and correctly packaged. For custom orders on floor tape and floor signs we will not accept return of items.
Your refund will be returned after 10 business days of delivery of returned items.
Mighty Line offers a three year limited warranty on its floor tape as long you do not drag or pull skids across the tape. If you have a return because of a manufacturer's defect please email email@example.com for instructions.